Shipping policy

Shipping Policy

Effective Date: August 2026

At VITOREVIA, we are committed to providing reliable international shipping services for our customers.

VITOREVIA is operated by VITOUR INTERNATIONAL TRADING INC., a Wyoming, United States registered company.


1. Processing Time

Orders are processed after payment confirmation.

Most orders are prepared and shipped within 1–7 business days, excluding weekends and holidays.

Some products may require additional preparation time due to product availability, customization, quality inspection, or fulfillment arrangements.

Customers will receive shipping confirmation and tracking information once their order has been dispatched.


2. Delivery Estimates

Delivery times vary depending on destination, shipping method, customs procedures, and carrier operations.

Estimated delivery times:

  • United States: approximately 7–15 business days
  • International destinations: approximately 10–20 business days

Delivery times are estimates only and may be affected by customs inspections, weather conditions, holidays, transportation delays, or other circumstances beyond our control.


3. Order Tracking

Once your order has been shipped, tracking information will be provided through email or customer service communication.

Please allow some time for tracking information to become available after shipment.


4. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges depending on local regulations.

VITOREVIA and VITOUR INTERNATIONAL TRADING INC. are not responsible for customs duties, taxes, or fees charged by the destination country.

These charges, if applicable, are the responsibility of the customer.


5. Shipping Address Changes

Customers are responsible for providing accurate shipping information when placing an order.

If you need to update your shipping address, please contact us as soon as possible.

Once an order has been processed or shipped, address changes may no longer be possible.


6. Contact Us

For shipping-related questions, please contact:

Email:
vitour1939@outlook.com

Company:
VITOREVIA
Operated by VITOUR INTERNATIONAL TRADING INC.

Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States