Privacy policy

Privacy Policy

Effective Date: August 2026

Welcome to VITOREVIA (“we”, “us”, “our”).
VITOREVIA is a brand operated by VITOUR INTERNATIONAL TRADING INC.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information

Including:

  • Name;
  • Email address;
  • Phone number;
  • Shipping address;
  • Billing address.

Order Information

Including:

  • Products purchased;
  • Order details;
  • Order date;
  • Payment method;
  • Transaction information;
  • Shipping information.

Account Information

If you create an account, we may collect:

  • Username;
  • Password;
  • Order history;
  • Account preferences.

Technical Information

We may automatically collect certain technical information, including:

  • IP address;
  • Browser type;
  • Device information;
  • Cookies;
  • Website usage data.

Communication Information

Any information you provide when contacting us through email, customer support, or other communication channels.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including payment processing, shipping, and returns;
  • To communicate with you regarding orders, account information, and customer service requests;
  • To provide customer support and respond to inquiries;
  • To improve our website, products, and services;
  • To send marketing communications when you have provided consent;
  • To prevent fraud, maintain website security, and comply with applicable legal requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

  • Payment processing;
  • Order fulfillment;
  • Shipping and delivery;
  • Website operation;
  • Email communication.

These providers may only use your information to perform services on our behalf.

Legal Requirements

We may disclose information when required by law or when necessary to protect our rights, safety, property, or customers.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website performance, and provide relevant services.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions;
  • Provide customer services;
  • Maintain business records;
  • Comply with legal obligations.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access

You may request a copy of the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete information.

Deletion

You may request deletion of your personal information, subject to applicable legal requirements.

Marketing Preferences

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email.

To exercise your privacy rights, please contact us:

Email:
vitour1939@outlook.com

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 years old.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

VITOREVIA Customer Support

Email:
vitour1939@outlook.com

Company:
VITOREVIA
Operated by VITOUR INTERNATIONAL TRADING INC.

Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States